White label WordPress support

Your clients get the care plan and the custom build. They only ever see you.

White label WordPress maintenance and development from one team. We stay behind your brand, we publish what we will not do, and we show you the margin before you buy.

NDA signed before we are given a single login.

Start here

Try us on one site first

Send one client site you have a bad feeling about. We read it from the outside and write back with what is wrong and what each fix costs.

  • No password, no access, no charge
  • Plain enough to forward to your client
  • You decide afterwards whether to hand us anything

One site per agency.

The part nobody else shows you

What a care plan is actually worth to you

Suppliers talk about protecting your margin without ever doing the arithmetic. Move the sliders and see the shape of your own recurring line. WordPress runs 40.8% of all websites as of August 2026, measured by W3Techs, so the list you are running this on is only going to get longer.

You keep, per year

$0

recurring, before the build work a care plan tends to bring with it

Client revenue, monthly$0
Cost of delivery, monthly$0
Margin, monthly$0
Margin percentage0%
Hours handed back to you a year0

Your numbers, not ours. Nothing here is a quote. The third slider is what you would pay any partner, so you can test the shape of the deal before you talk to anyone, including us.

Maintenance

What runs on your clients’ sites every month

Patching is not optional. Patchstack recorded 11,334 new WordPress vulnerabilities in 2025, 91% of them in plugins, and 46% had no patch on the day they went public.

01

Monthly care

Updates, backups, monitoring and patching on a schedule, tested before anything reaches a live client site.

02

Day to day support

Client edits, fixes and small changes handled inside your queue, under your name.

03

Build work

Custom themes, plugins, stores and integrations from the same team and the same NDA.

Updates and patching

Keep every site current without breaking it.

  • Core, plugin and theme updates
  • Staging test before anything goes live
  • Rollback the moment an update misbehaves
  • PHP version management

Backups and recovery

Get a site back quickly when it matters.

  • Daily off-site backups
  • Restore tested on a schedule
  • A rollback point before any large change
  • Full recovery after a failure

Security and hardening

Close the holes before someone else finds them.

  • Firewall rules and login protection
  • Patching against disclosed vulnerabilities
  • File permission and user role review
  • Malware scanning, with cleanup included

Uptime and monitoring

Hear about downtime from us, not from your client.

  • Checks from more than one location
  • Downtime and error alerts reaching us first
  • SSL and domain expiry watched
  • Broken links and 404s caught

Website edits and support

Absorb the small requests that eat your week.

  • Content and layout edits
  • Design tweaks and new sections
  • Plugin conflicts and bug fixes
  • Handled inside your ticket system

Performance and Core Web Vitals

Measured every month and written down.

  • LCP, INP and CLS tracked over time
  • Caching and image pipeline
  • Database cleanup
  • Hosting and CDN recommendations

WooCommerce care

Stores are not treated like brochure sites.

  • A real test order every month
  • Payment gateway checks
  • Checkout and cart fixes
  • Catalogue and scaling work

Technical SEO and tracking

Keep the site findable after every change.

  • Indexation and crawl fixes
  • Schema and structured data
  • GA4 and GTM setup
  • Redirects and 404 cleanup

Reporting under your brand

Written so you can forward it without editing.

  • Your logo, colours and sending address
  • What we did, found and suggest next
  • A price beside each recommendation
  • Delivered on your schedule

Development

And the builds you have been turning down

Maintenance and development usually arrive from two suppliers on two contracts. Here it is one team, one NDA and one queue, so the person patching a site in March is the person who wrote the plugin on it in January.

Custom themes

Built so your client can edit the site without breaking the layout.

Block editor work

Custom Gutenberg blocks and patterns that keep a site on brand after handover.

Custom plugins

Written to WordPress coding standards and documented for the next developer.

WooCommerce builds

Checkout, payment gateways, subscriptions, shipping and tax rules.

Design to WordPress

Figma, XD or Sketch turned into a site that matches the file.

Integrations

CRMs, booking systems, ERPs and payment providers. REST and GraphQL work.

Migrations and rebuilds

Platform moves, host moves, and sites patched by six developers over ten years.

Headless front ends

Next.js or React where a project genuinely calls for one.

Accessibility

WCAG work on new builds and remediation on existing ones, with a written record.

The deliverable

What your client actually receives

The monthly report is the only thing your client ever sees of this arrangement, so it is the only thing that decides whether they renew. Here is what is in it.

Your logo, at the top

Your colours, your sending address. Nothing on it points back to us.

What we did

Updates applied, backups verified, issues fixed. In language a business owner reads.

What we found

Ranked by how much it actually matters, not by how alarming it sounds.

What we suggest next

With a price beside each line, so your client can approve work from the report.

The log

Uptime, backup and update history for the month, in case anyone ever asks.

The trend

Core Web Vitals this month against last, so progress is visible rather than claimed.

Most partners forward it without editing a word. The recommendations with prices beside them are where a lot of the build work on this page comes from, and that revenue is yours.

Your catalogue

Nine services you can sell as yours

Start with care plans and add the rest as clients ask. Each link is the public version, which is what your client would read if they came to us directly, and what you are free to rewrite as your own.

The small print

The commitments, and the refusals

Every request goes in as a ticket, so nothing lives in a chat thread anyone can lose. These are the times that ticket is answered in, and the jobs we will turn down.

CommitmentWhat we hold to
How you reach usOne ticket queue, day or night
Desk hoursSixteen a day, 03:00 to 19:00 UTC
First reply, desk hoursWithin 2 hours
First reply, outside themWithin 8 hours at the outside
Monthly reportFirst week of the month
Update windowOutside your client’s busiest hours

On the US East Coast those desk hours run from late evening through to mid-afternoon, so your morning is always covered and the afternoon is not. In London they cover the whole working day. File anything outside them and the six hour limit applies.

And the things we will not do

We will not promise a site is never hacked

Anyone who does is selling you something. What you get is patching on a schedule, hardening, monitoring, and a cleanup that sits inside the plan rather than on an emergency invoice.

We will not push an untested update

Not even when someone is in a hurry. It goes to staging first, and a bad one is rolled back before your client notices.

We will not offer unlimited

Unlimited plans either hide a fair use line in the terms or price for the worst client in the book. Ours has a number on it and you can see the number.

We will not talk to your client as ourselves

Not unless you ask us to, and then only as your team, under your name. Your client list is inside the NDA.

We will not host or bill your client

Hosting stays in your name or theirs, and billing stays entirely yours. We are a supplier you can drop, never a platform you have to migrate off.

We will not be the cheapest

There is a developer somewhere who will do this for less, and there is usually a reason. If price is the only axis, we are the wrong partner.

Pricing

Priced as two things, because it is two things

Maintenance is priced per site, per month. Development is priced by the hour, by the month, or by the project. These are the white label rates, which is the only price list we publish for partners. Most of you end up buying both, and it stays one invoice.

Maintenance, priced per site

Care levelPer site, per monthBuilt for
Starter$34Brochure sites, blogs, anything that mostly sits still.
Growth$69Sites doing real work: bookings, leads, sales.
Agency$104WooCommerce, high traffic, heavy plugin stacks.

Five sites to start, which puts the smallest book at $170 a month. After that you add and drop sites whenever you like, and the price per site falls as the list grows. What your client pays is your business, and we never see it.

Development, three ways

Hours block

$59.50 per hour

For the month a client asks for a handful of things.

  • Ten hours to start, add more mid-month
  • Maintenance edits and build work from one pool
  • One invoice whatever mix you send
  • A named contact who knows your accounts

Fixed-price project

Quoted before we start

A defined build with a written scope.

  • Priced before we start, never after
  • We help you scope and quote it first
  • Staged delivery you can show the client
  • Code and documentation on handover

Do the arithmetic before you buy the block. At $59.50 an hour, twenty-two hours costs more than a developer for the whole month, so if your month looks anything like that, take the developer. We would rather say it here than let you find out on the invoice.

Buying maintenance and development together is the normal case. Care plans cover the sites, the development side absorbs whatever those clients ask for on top, and you get one invoice for the lot.

The comparison

Set against the alternatives, including where we lose

In-house hireFreelancerOther white labelDevsTeam
Monthly WordPress maintenanceYesSometimesYesYes
Custom builds from the same teamDepends on the hireDepends on the personUsually a second contractYes
Works under your brandYesUsuallyYesYes
Cover when they are ill or awayNoneNoneYesYes
Publishes what it will not doNot applicableNoNoYes
Response commitment in writingNot applicableRarelyRarelyYes
Report your client can be sentOnly if you build oneRarelyUsuallyYes, in your branding
When they leaveYou start againYou start againAccount movesAccount moves
Cost shapeSalary plus overheadLow and variableMonthly retainerPer site, hours or project

A good freelancer will beat us on price and, in a good week, on speed. What they cannot do is answer while they are on holiday. That is the whole trade.

Getting started

Where you are, and what the first two weeks look like

Scaling fast?

Stop turning down WordPress work. We take the overflow so you can say yes without hiring.

Ready to level up?

Sell care plans and custom builds under your own name and keep the margin on both.

Already have a team?

We take the maintenance so your people stay on the work you actually sell.

Your first two weeks

Nothing here needs a long commitment up front.

01

You

A call, not a pitch

Twenty minutes. How many sites, which hosts, what your clients buy, and what went wrong with the last partner. We tell you at the end whether this is a fit.

02

Both

Paperwork and access

NDA signed. Credentials come through a password manager, never over email. We join your project tool.

03

You

Send the first task

Something small and real. A plugin conflict, a layout bug, a client request you have been putting off.

04

Us

Baseline every site

Each site gets read once, properly. You get a written list of what we found, whether or not it becomes work.

05

Us

First report

Your branding, your inbox. Tell us what to change about it and it stays changed.

Questions

What agencies ask before handing over the first site

What is white label WordPress maintenance?

An outside team maintains your clients’ WordPress sites while your agency stays the visible brand. We do the updates, backups, monitoring, security patching and reporting. Your client sees your logo on the report, pays your invoice and emails your address. Our name never comes up.

Will my clients ever know you exist?

No, unless you tell them. We have no contact with your clients by default, our name is on nothing they receive, and we do not publish your work anywhere. Many partners run a support address at their own domain and we answer from behind it.

Do you sign an NDA?

Yes, before we receive a single credential rather than after. It covers your client list as well as the work. If your agency has its own agreement, send it and we will sign yours.

Who talks to my client?

You do, unless you would rather we did. The default is that we never speak to them. If you want us on a call or answering tickets directly, we do it as your team under your name. You set that per account.

Do you cover maintenance and development, or do I need two suppliers?

Both, from the same team and the same queue. Most of this market sells them as two contracts, sometimes on two separate pages. Here the person patching a site in March is often the person who wrote the plugin on it in January, so nothing gets lost between two companies.

What margin do agencies usually make on this?

That is entirely yours to set and we never see it. The calculator near the top of this page works it out on your own numbers. What we will do is help you scope and quote before you send anything to the client, so the price you give them covers the work rather than being a guess you have to eat later.

What happens when an update breaks a client site?

We find it before you do, because updates run on a staging copy first. If something still slips through, we roll it back, fix the cause, and tell you what happened before your client notices.

How fast do you respond?

Everything comes to us as a ticket. Our desk is open sixteen hours a day, 03:00 to 19:00 UTC, and inside those hours you get a first reply within 2 hours. Outside them the limit is 8 hours. Those are the numbers we hold to, and we would rather publish one we can keep than promise instant and miss it.

Who owns the code you write?

You do, on delivery. No licence, no ongoing fee, no dependency on anything we host. If our arrangement ends you get every credential, every piece of documentation and every line of code, we delete our copies of your client data, and everything we wrote keeps working for whoever picks it up next.

Can I start with one site?

Yes, and we would prefer it. Send one site through the free audit, hand us one small job, and only then decide whether to move the rest. Moving fourteen sites to an unproven partner is a bad idea whoever the partner is.

What if a client site gets hacked?

Cleanup and post-hack hardening sit inside the plan rather than on a separate emergency invoice. We remove the infection, close the way in, deal with any blacklist warning, and write you an account you can pass on. The method is on our malware removal page.

Can I resell your other services too?

All nine. Security, speed, SEO, malware removal, emergency support, WooCommerce care and custom development are available under your brand on the same terms.

Start with one site

You do not have to move fourteen sites to find out whether this works. Send us one. Read what comes back. Decide then.

NDA before access. No long contracts. Your clients never see our name.

Chat on WhatsApp